Diagnose your computer in just a few minutes
A simple online PC diagnostic tool by Micro Alpes to quickly identify the most common issues: slow computer, viruses, hardware faults, blue screen, Wi-Fi, backups or suspected hacking.
Tool by Micro Alpes
Guided diagnostic — free and no commitment.
Understand your issue with peace of mind
PC Doctor walks you through a few simple questions to identify the likely cause of your IT issue. When you're done, you can pass the result to Micro Alpes for a clear, fast and tailored response.
The online diagnostic doesn't replace a full on-site visit, but it lets you prepare a much more accurate request.
Run your PC / Mac diagnosis
Embedded tool — your answers stay in your browser.
What would you like to do next?
I'd like a callback
Leave your details — we'll call you back as soon as possible.
Request a callbackI'd like a service call
Describe your issue — we'll schedule an on-site or remote visit.
Request a service callI'd like to drop off my computer
Let's arrange a slot to drop your equipment at the workshop.
Book an appointmentA local diagnosis for a fast, local visit
This online PC / Mac diagnostic is offered by Micro Alpes, an English-speaking IT technician based in the French Alps. It helps individuals and businesses in Bourg-Saint-Maurice, Moûtiers, Aime, Landry, Les Arcs, La Plagne, Courchevel, Méribel, Val d'Isère and Tignes prepare a more accurate IT support request.
Frequently asked questions
Is the diagnosis free?+
Yes — using PC Doctor is completely free and with no commitment. You can run it as many times as you need.
Does it automatically fix my computer?+
No. PC Doctor is a diagnostic aid: it identifies the likely cause of the issue but does not perform the repair. A Micro Alpes visit can then be arranged if needed.
Can I request a service call after the diagnosis?+
Of course. At the end of the diagnosis you can call us, request a callback or use the contact form to schedule a tailored visit.
Is it suitable for businesses?+
Yes. Hotels, chalets, retailers and small businesses across Savoie can use this tool to prepare a more accurate service request and save time.
What if my computer won't start?+
If your PC or Mac won't start at all, run the diagnosis from another device (smartphone, tablet) or call Micro Alpes directly for a fast response.
Diagnosis confirmed an issue?
Micro Alpes can help you repair, secure or optimise your computer quickly.